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Shipping Policy

Unlike other shopping portals online that trap their customers with special rules and fine prints, www.Rakhiz.com has a very simple and transparent shipping policy. To assist you more, we keep our shipping policy simple and available on our website. Before you buy any product from our website, we request you to read our Shipping Policy very carefully. Our Shipping Policy states that:

  1. We do not charge anything for products delivered in India. In other words, the shipping to India is FREE. If you wish to get your products shipped in some other country, you may have to bear a minimal charge. You can find more details about our shipping charges in different countries at our website.
  2. One product will be shipped to a single location. If you wish to deliver your items to different locations, you will have to place multiple orders. We do not entertain multi-location delivery of a single product.
  3. We try our level best to ship your products as soon as possible. In most of the cases, the products are shipped within 3-5 working days, depending upon the location of delivery. However, in some cases, it may take up to 7 days to deliver your products.
  4. We ship on all week days, from Monday to Saturday, excluding public holidays.
  5. We work with only reputed courier services to ensure that your products reach you in fastest time possible and with utmost care.
  6. If you have ordered multiple products in single order, we always try to ship all products in single courier. Though, this may not be possible in all cases due to product characteristics or availability.
  7. We request you not to accept the courier if you find the product is not in good condition, or if the packaging is tempered with. In such cases, please call our Customer Support number immediately. We shall make our best efforts to replace your products and shall try to deliver them as soon as possible.
  8. Once your product is out for delivery, you will get a notification mail. You may track the status of your order by visiting our site and logging into My Account section.
  9. Please note that all items shipped to you will mention an invoice with them, including the shipping charge (if applicable).
  10. Please not that the shipping charge is already included in the amount paid by you. Please do not pay anything to the courier boy on the name of shipping charge. We try to give you a pleasant shopping experience with us. In case of any question/query or discomfort, feel free to contact us.